A lot of tourists, both foreign and locals have started going to different summer destinations in the Philippines. As the country is now becoming famous for its white sand beaches and other “hidden” destinations, a lot of people are traveling to different places to enjoy their summer vacation. If you’re looking for a low-cost airline that can take you to your next destination in the country, you might want to consider booking a flight with Cebu Pacific. Before you do, let’s take a look at its history, services, and other Cebu Pacific reviews submitted by their previous passengers, to know if it’s worth a try.

Background, History and More Information

Cebu Pacific Reviews - Cebu Pacific LogoTo start with, Cebu Air, Inc. (operating as Cebu Pacific), is a low-cost airline in the Philippines. The airline is headquartered at the Ninoy Aquino International Airport (Manila International Airport) Terminal 3. Cebu Pacific, a subsidiary of JG Summit Holdings, was established on August 26, 1988 and started operating on the 8th of March 1996. The airline was granted rights to operate international flights to the region in year 2000. The destinations included were Guam, Hong Kong, Indonesia, Malaysia, Singapore, South Korea, and Thailand while other international flights were added on November 22, 2001.

 Cebu Pacific Reviews - Cebu Pacific CEO Lance GokongweiThe current Chief Executive Officer, President and Executive Director of Cebu Pacific is Lance Yu Gokongwei, son of John Gokongwei who was the company’s founder and chairman emeritus. Aside from those, he also holds several key positions with the Gokongwei Group. He has been awarded as one of the Ten Outstanding Young Men (2000), Ernst and Young Entrepreneur of the Year (2005) and The 1999 Class of Global Leader for Tomorrow. Lance Gokongwei holds a Bachelor of Science in Economics, and Applied Science from the University of Pennsylvania and Bachelor of Science in Finance from the Wharton School. He also attended University of Pennsylvania’s Management and Technology Programs.

Clark International Airport, Kalibo International Airport, Francisco Bangoy International Airport (Davao), Iloilo International Airport, Mactan-Cebu International Airport (Cebu), and Ninoy Aquino International Airport (Manila), serve as the hubs of Cebu Pacific.

Cebu Pacific has a fleet size of 59 aircrafts including 47 Airbus and 12 ATR aircraft. The airline serves 25 international destinations in 15 countries and 33 domestic destinations.

Reviews/ What Users Have to Say

Here are some Cebu Pacific reviews submitted by previous passengers who have used the services of this airline.

Cebu Pacific Reviews - customer reviews Cebu Pacific Reviews - customer reviews




Website and Other Services

Cebu Pacific Reviews - Cebu Pacific Website

The official website of Cebu Pacific allows passengers to check in online 72 hours to 4 hours prior to scheduled departure for international flight and 2 hours for domestic flights. Passengers can also use the website to manage their flight bookings, view itineraries, flight schedules and other travel related information that they might need to make their travel plans. Special offers, company profiles, and other products and services are also available on Cebu Pacific’s website. Passengers can also use the website to pre-book their preferred meals.

Cebu Pacific Reviews - Cebu Pacific A330 aircraft interior


Cebu Pacific accommodates and provides special assistance to passengers with reduced mobility, expectant mothers, unaccompanied minors and infants. Passengers who would require special handling are advised to make necessary arrangements in advance or at least 48 hours before their scheduled flight. More information about other special services offered and details on making arrangements for passengers needing special assistance are available on the company’s website.

The frequent flyer program of Cebu Pacific is called GetGo. Members of the program can earn points whenever they make purchases from Cebu Pacific and its partners. Earned points may be used to book flights for free, add-ons, and other special offers from the airlines and its partners.

Contact Details:

  • Website URL: www.cebupacificair.com
  • Contact number: Tel: +632 7020 888
  • Head Office Address: Airline Operations Center Building, Manila Domestic Airport Complex, Old Domestic Road, Pasay City, Philippines 1301

To wrap it up…

In this Cebu Pacific Reviews, we can see that the airlines offer different kinds of services to address the needs of their passengers. However, the airline has lots of room for improvement in order to give their passengers a more satisfying travel experience.

If you’ve already used the services of Cebu Pacific, don’t hesitate to share your own Cebu Pacific reviews with us using the comment box below.


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