eDreams Online Travel Agency Reviews - eDreams logo

eDreams Online Travel Agency Reviews

eDreams is an online travel agency which offers deals in regular and charter flights, hotels, low-cost airlines, car rentals, travel insurance, holiday and dynamic packages within its localized sites in 33 countries. They offer prices in local currencies –  Argentina, Australia, Brazil, Canada, Chile, Colombia, Germany, Egypt, Spain, France, Greece, and Philippines among several others. We will talk about the services they offer and other information that you might find useful in this eDreams Online Travel Agency Reviews.

Background, History, and More Information

Javier Pérez-Tenessa de Block and Mauricio Prieto with the support of American and European financial groups founded the company in 2000. Javier Perez-Tenessa was the CEO from 2000-2015, The company headquarters was established in Barcelona, Spain in 2000 and became the first online travel agency to offer its services in Spain when it was launched in the Spanish and Italian markets. In June 2011, eDreams ODIGEO was formed.

eDreams Online Travel Agency Reviews - eDreams CEO Dana DunneDana Dunne has been the Chief Executive Officer of eDreams ODIGEO since January 2015. Dunne previously served as the Chief Commercial Officer of EasyJet PLC. He also served as the president and group COO of eDreams ODIGEO from 2012-2014, and was the Chief Executive of AOL Europe from 2007-2009. He has an MBA, Finance and Management from the University of Pennsylvania – The Wharton School,  a MA, International Studies: Western Europe from University of Pennsylvania and a BA in Economics from Wesleyan University. He holds dual citizenship (American and British).

Reviews/ What Users Have to Say

eDreams Online Travel Agency Reviews - Customer Reviews eDreams Online Travel Agency Reviews - Customer Reviews

Some eDreams Online Travel Agency Reviews criticized the online travel agency for its lack of responsiveness, canceling tickets without warning, and confirmed booking notification when no bookings/reservations were made. Although there are some customers who were satisfied with the services and compensation given to them by eDreams.

Their Official Website

eDreams Online Travel Agency Reviews - eDreams Website

The website allows you to access flight details, manage and book flights, process hotel reservations, car rentals and other deals suited to your budget and schedule. It also offers travel guides and magazines for travelers like you who are looking for various travel information to help them plan their next trip.

eDreams also connect with their customers through their accounts in different social networking sites.



Contact Details:

  • Website URL: http://www.edreams.com
  • Contact number: 00800 55 88 55 00

eDreams Online Travel Agency Reviews - Customer Service

To sum it up

eDreams offers a wide variety of great deals and options for their customers. The online travel agency receives a mix of positive and negative feedback from their clients. Since it started its operations eDreams received some awards from different organizations. Although it has a number of notable achievements, eDreams Online Travel Agency Reviews often criticize for slow responses to emails sent by customers, unanswered phone calls, cancelled bookings without warning the customers and sending booking/reservation confirmations even when reservations were not issued despite the company’s efforts of compensating their customers.

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