Philippine Airlines (PAL), historically known as Philippine Air Lines, is the flag carrier of the Philippines. It is a trade name of PAL Holdings, Inc. In this Philippine Airlines Reviews we are going to look into the services offered by the airline company in order to make their passengers feel ‘the Heart of the Filipino’.

Background, History, and More Information

Philippine Airlines Reviews - Philippine Airlines LogoThe airline was established in 1941, and is considered as the first and oldest commercial airline in Asia that operates under it original name. PAL was one of the largest Asian Airlines and was severely affected by the Asian Financial Crisis in 1997. The headquarters for Philippine Airlines is located at the PNB Financial Center in Pasay City. Ninoy Aquino International Airport (Manila) and Mactan-Cebu International Airport (Cebu) are the hubs of Philippine Airlines, serving 31 domestic destinations and 41 overseas destination in Southeast Asia, East Asia, Oceania, Middle East, North America and Europe.

Philippine Airlines Reviews - PAL CEO Lucio Tan Sr.Lucio Tan Sr. is the Chief Executive Officer and Chairman of Philippine Airlines, a Chinese-born Filipino entrepreneur, who also owns Fortune Tobacco Corp., and Asia Brewery Inc. He earned a BS in Chemical Engineering from the Far Eastern University and was listed as the second richest billionaire from the Philippines by Forbes Magazine.


Reviews/ What Users Have to Say

Philippine Airlines Reviews - Customer Reviews

Philippine Airlines Reviews - Customer Reviews


Their Website

Passengers who would require Wheelchair services shall inform the travel agent or the PAL reservations office by submitting a Medical Information Form that is available on their website, three(3) working days before departure. Elderly PAL passengers may ask for complimentary wheelchair services during arrival and departure to help the move around the facilities of the airport. Expectant Mothers who have no pregnancy complications and are in normal health may be accepted without medical clearance, but they have to complete an Expectant Mothers Information Form (EMIF). Other details regarding special handling are also available on the PAL website.
Philippine Airlines Reviews - PAL Inflight MealPAL offers a selection of Western, Filipino and Japanese Kaiseki dishes on some routes. Some well-loved culinary personalities are invited as guests chefs to prepare the dishes served in PAL’s Food Festivals in the Sky.

Philippine Airlines Reviews - PAL Onboard EntertainmentThe inflight entertainment offered by PAL comes with an improved selection of the newest movies, TV shows, games, and music. It also allows free 30 minutes inflight surfing so you can stay connected to your loved ones when you’re high above the ground.

Mabuhay Miles is the frequent Flyer program of the Philippine Airlines. Registration is free and the program is open to any aged 2 and higher. Credits for Mabuhay Miles can be earned whenever you make reservation with Philippine Airlines and other non-flight transactions and use your miles for upgrades like Award Tickets and Service Class Upgrade Awards.

Contact Details:

Website URL:
Contact number: (632) 777-5932
Contact Email:
Fax: (632) 777-5928
Head Office Address: PNB Financial Center, President Diosdado Macapagal Avenue CCP Complex, Makati, Metro Manila

To sum it up

In this Philippine Airlines Reviews we learned that, customers who have written Philippine Airlines Reviews have mentioned that the services offered by Philippine Airlines has been improving through the years, most customers praise the airline for having staff that are friendly and always smiling and for serving good food on-board the flight. Despite all these, there are still customers who are not satisfied with these services. Some customers were complaining about delayed and canceled flights and short legroom on some flights.

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