Tokyo International Airport is commonly known as Haneda Airport or Tokyo Haneda Airport, is one of the two major airports serving the Greater Tokyo Area. Haneda served as Tokyo’s primary international airport until 1978, and from 1978-2010, it handled a majority of flights to and from Tokyo and scheduled charter flights to some major cities in East Asia. Narita International Airport, handled almost all of the international flights. An international terminal was opened at Haneda, in 2010 with the completion of the fourth runway, which allowed long-haul flights at night. In March 2014, long-haul services during daytime were opened. This Tokyo Haneda Airport Reviews will discuss the facilities and services offered by the busiest airport in Japan.

 Reviews – What People Are Saying

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Each Terminal has 6 information counters where travelers can ask questions about the facilities in the airport. Travelers can also loan out wheelchairs and baby carriages from Information 1& 2. Some counters offer insurance plans for domestic and overseas travel, while some sell bus tickets to the different locations in Tokyo, Narita Airport, Chiba, and Tokyo Disney Resort, monorail tickets, JR tickets and Shinkansen express tickets. Travelers can also make hotel reservations at Information 7 (Terminal 1).

Haneda Airport Reviews - Haneda Airport DaimaruShopping establishments where travelers can buy souvenirs, toys, clothes, general goods and stationeries, traveling gears, and books are located in both terminals. Convenience stores, drugstores, spas, and personal grooming establishments are also open for the comfort and convenience of the travelers. Terminal 1 has 69 shops. This includes Isetan Haneda Store, Daimaru, Temporary baggage storage and laundry, Haneda Star Sweets, Puma, Mikimoto, Yamashita bookstore and many others. Wako, Riat!, Tokyo’s Tokyo, Seiyo-kan, Sembikiya, Smile Tokyo, and QB house are some of the 53 shops travelers can visit at Terminal 2.

Haneda Airport Reviews - Haneda Airport Tokyo KalbiDining establishments that offer Japanese food, Western food, Chinese & Korean Ethnic food can be found in the airport along with cafes, snack & fast food services, bars, and a food court. There are 57 shops in terminal 1, including Akasaka Rikyu, Cafe Yokohama Coffee Monogatari, Ochawan, Subway, Le Ciel, Royal Deli, and more. Terminal 2 has a total of 60 shops, Mrs. Istanbul, Mercedes me Tokyo Haneda, Live Cafe, World Wine Bar by Pieroth, Miss Korea, Blue Seal and Tempura Soba Monzaemon, to name a few.

Other Services

The Airport provides special assistance to the elderly and handicapped. Passengers who would require special assistance should visit the nearest information counter. This service includes guiding the passenger, helping with check-in, and navigating in and around the facilities of the airport.

Haneda Airport started providing free Wi-Fi services since November 1,2011. This allows passengers to connect to the internet free of charge, wherever they are in the airport. Located in Terminal 1 is the DoCoMo Shop which allows travelers to pay bills, purchase mobile phones, change contracts, overseas rentals and accident assistance. DoCoMo can also help with the consultation and processing of any NTT DoCoMo mobile telephone services. Free charging stations are also available at B1F of Terminals 1 and 2.


Travelers who wish to go and from the airport can use the rail, road and transfer services to/from Narita airport.

Passenger Traffic and Aircraft Movements

In 2015, Haneda Airport served 75,316,718 passengers and had 438,542 aircraft movements. It was ranked 1st on the list of the Busiest Airports in Japan and 5th in the World, in terms of passenger traffic.

 News and Awards

In 2016, Tokyo International Airport was awarded as the Best Domestic Airports and The Cleanest Airport. For the third consecutive year it received the Official 5-Star Airport Status in Skytrax.

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To sum it up

As expected from this award-winning airport, most of the Tokyo Haneda Airport Reviews talk about the airport having clean restrooms and facilities, polite staff, and it has a lot of establishments where passengers can relax and explore if they have a long layover. Some of the complaints in Tokyo Haneda Airport Reviews are mostly concerned about long queues and lack of transportation for passengers who arrive during late night hours. Nonetheless, Tokyo International Airport is a modern and excellent airport.


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